Frequently Asked questions

  • My private home salon is located in Crestmead.

    • Once your appointment is confirmed, I’ll send you the full address and everything you need to find me easily.

  • Yes! Safe and convenient parking is available right outside the salon.

    • When you can arrive, park easily and head straight in for your appointment.

  • Not at all!

    You’re always welcome to message me with any questions before booking.

    • However, I offer free consultations if you’d prefer to meet in person, chat about your hair goals and see if we’re the right match before making any decisions.

  • I specialize in Mini Weft Hair Extensions.

    • I love this method because it creates beautiful length and volume while still feeling lightweight, comfortable and discreet.

  • I’ll personally colour match your extensions to your natural hair and help you choose a length that suits both your hair and the look you’re wanting.

    • My aim is always to create a seamless blend that looks as natural as possible.

  • Every appointment is unique. Some clients bring their own hair, while others need help choosing the right hair beforehand.

    • The best approach is to message me before your appointment or book a free consultation, so we can chat about what you’re wanting and make sure we’re both prepared for your appointment.

  • You can expect a relaxed, private and welcoming experience.

    I’ll take the time to chat with you about your hair, what you’re hoping to achieve and make sure we’re both happy with the plan before getting started.

    • just a relaxed, one-on-one experience where you can sit back and enjoy your appointment.

  • Booking is easy!

    • Simply click the Book Now button on my website or send me a message if you'd like to chat first. If you're unsure what service is right for you, I'm always happy to help.

  • When installed correctly and cared for properly, quality hair extensions should not damage your natural hair. I'll make sure the method is suitable for your hair and I'll show you how to care for them at home.

  • I'll go through everything with you before you leave your appointment. With the right products, regular brushing and following my aftercare advice, your extensions will stay looking beautiful for as long as possible.

  • Absolutely!

    • I can wash, blow-dry and style your hair as part of your appointment, so you leave feeling confident with your fresh new look.

  • I recommend using professional, extension-safe products that are gentle and nourishing.

    • If you're unsure what's best, I'm always happy to recommend products that suit both your hair and your extensions.

  • Yes!

    I keep a range of professional aftercare products stocked in my salon exclusively for my clients, so you can easily grab what you need during your appointment.

    • I’m also working hard behind the scenes to bring my online store to life, making it even easier to shop my favourite hair and extension-care products from home.

  • I’ll show you how to properly brush and care for your extensions.

    • I also recommend a fresh extension-friendly brush to new clients, the same brushes I personally use and trust in the salon.

Common Extension concerns

  • If your weft feels loose or something doesn’t feel quite right, please send me a message.

    • Any installation issues within the first 7 days are fixed for you, so don’t hesitate to reach out.

  • If you notice part of your weft lifting, please message me rather than trying to fix it yourself.

    • I can check what’s happening and get it sorted for you.

  • Depending on how you wear or part your hair, your weft may occasionally become visible.

    • Try gently repositioning your natural hair over it, and if it’s regularly visible, send me a message and we can have a look.

  • A little extra awareness or snugness after a fresh installation can be normal while you adjust.

    • However, it shouldn’t be painful or extremely uncomfortable, if something doesn’t feel right, please message me.